How to Troubleshooting Activation issues in Avast products for Window PC and Mac

Avast Antivirus is really a group of internet security software applications produced by Avast Software for Microsoft Windows, macOS, Android and iOS. The Avast Antivirus products include free and proprietary versions that offer computer security, browser security, anti-virus software, firewall, anti-phishing, anti-spy ware and anti-junk e-mail.

To trobleshoot and fix the process of activating Avast products, click or tap one the next buttons based on your platform:

» Window PC

» Mac

Follow these steps to Troubleshooting Activation issues in Avast products for Window PC and Mac :

For Window PC

Notes

Instructions in this section apply to the following products:

Avast Premier
Avast Internet Security
Avast Pro Antivirus
Avast Secureline VPN
Avast Cleanup Premium
Avast Passwords

To troubleshoot activation issues, refer to the following sections in sequence:

Download a copy of your license

Should you experience any issues throughout the activation process, download a duplicate of the license in the Avast website or perhaps your Avast Account to exclude the chance that the problem is brought on by the license itself.

Activate your product

After you have downloaded a copy of your license, refer to the following articles according to your product to activate it:

Antivirus

Avast Premier | Avast Internet Security | Avast Pro Antivirus

Other Windows products

Avast SecureLine VPN | SecureLine VPN (the multi-device subscription) | Avast Cleanup Premium | Avast Passwords

Reinstall your product and activate it again

If activating your product with a new license did not resolve your issue, reinstall your product and try to activate it again. Follow these steps:

1. Uninstall your Avast product by following the steps in the articles below according to your product:

Antivirus

Avast Premier | Avast Internet Security | Avast Pro Antivirus

Other products

Avast SecureLine VPN | Avast Cleanup Premium | Avast Passwords

2. Install your product by following the steps in the articles below according to your product:

Antivirus

Avast Premier | Avast Internet Security | Avast Pro Antivirus

Other products

Avast SecureLine VPN | Avast Cleanup Premium | Avast Passwords

3. Activate your product again.

If you have a question or an issue related to your purchase or renewal, refer to the following section.

For Mac

Notes

Instructions in this section apply to the following products:

Avast Secureline VPN for Mac
Avast Cleanup Pro for Mac

To troubleshoot activation issues, refer to the following sections in sequence:

Download a copy of your license

Should you experience any issues throughout the activation process, download a duplicate of the license in the Avast website or perhaps your Avast Account to exclude the chance that the problem is brought on by the license itself.

Activate your product

After you have downloaded a copy of your license, refer to the following articles according to your product to activate it:

Avast Secureline VPN | Avast Cleanup Pro

Reinstall your product and activate it again

If activating your product with a new license did not resolve your issue, reinstall your product and try to activate it again. Follow these steps:

1. Uninstall your Avast product by following the steps in the instructions below according to your product:

Avast SecureLine VPN | Avast Cleanup Pro

2. Install your product by following the steps in the articles below according to your product:

Avast SecureLine VPN | Avast Cleanup Pro

3. Activate your product again.

If you have a question or an issue related to your purchase or renewal, refer to the following section.

Troubleshoot issues related to your order or renewal

If you have a question or an issue related to the order or renewal of your Avast product, read the following article:

» Orders and Renewals